Contact support
Support/privacy email: support@catbeatz.com. Include the game version, device, time and steps. Remove unnecessary personal information from screenshots or recordings.
Protect your account
Do not send passwords, login credentials, verification codes or bank details. Do not uninstall or clear saves to troubleshoot sign-in/sync first; unlinked accounts may become inaccessible.
Current version
Online play requires the current version; a disconnected 60-second run must restart. Purchases and ads depend on in-game availability. Apple displays and processes production prices; this website has no top-up facility. Sandbox purchases do not charge money; test cans and collections are separate from production assets. For an undelivered purchase, use reload / recover purchases rather than buying again to replace a pending transaction.
Data requests
See Privacy and Account deletion for handling and deletion information. Sending a request does not mean deletion is complete.